HARDWARE & CONFERENCE ROOM SUPPORT

Helping teams get back to doing what they do best fast

YOUR ONE-STOP SUPPORT SHOP


Most unified communications solutions are made up of technology from multiple brands. When things go wrong, instead of spending time and resources trying to diagnose the problem, let Vivo consolidate your list of numbers to call by providing you with end-to-end support.

OUR IT SUPPORT SERVICES



VIVO CARE

From technical troubleshooting to hardware repair and replacement, Vivo Care consolidates your technical support for fast fixes when stakes are high.
HYPERCARE

Vivo's Hypercare service provide organizations with on-site technical support during go-live to ensure launches go smoothly and unexpected problems are resolved fast.

ADOPTION SERVICES



GUIDED TUTORIALS

Let us help guide your teams through your organization's workflows with our customized step-by-step instructions.

HOW-TO VIDEOS

Increase user adoption with custom-made How-To Videos that show how to use your new solution.

TRAINING

For comprehensive learning, Vivo offers live on-site and remote trainings so your teams can learn together.

LOOKING FOR A NEW SOLUTION?



Excited for your new solution, but not so much for the set up? Vivo's Pre-Configuration Service makes deployment easy.

Ready to install? Save your IT department's time and resources by letting Vivo's team of A/V experts take care of hardware deployment.

Technology should improve productivity, not hinder it. Vivo's custom Trainings accelerate user adoption so your teams don't miss a beat.

With Vivo's Technology Assessment, our industry experts provide product recommendations tailored to your organization's needs.

Get 10+ hours of live, expert-led workshopping to find, test, and evaluate the best solution for your organization.

Consult with our experts to discover what collaboration technology can do for your organization.

WANT TO LEARN MORE?