NOISE-CANCELLING HEADPHONES FOR CALL CENTERS

In the dynamic environment of call centers, clear communication is paramount. Background noise can hinder productivity and lead to misunderstandings. Investing in high-quality noise-cancelling headphones ensures that agents can focus on their conversations without distractions. We offer a curated selection of noise-cancelling headphones for call centers, designed to meet the specific needs of professional communicators. 

WHY NOISE-CANCELLING HEADPHONES ARE ESSENTIAL FOR CALL CENTERS

Call centers are bustling hubs of activity. The constant chatter, ringing phones, and ambient office sounds can be overwhelming. Noise-cancelling headphones provide:

• ENHANCED FOCUS: By reducing background noise, agents can concentrate better on their tasks.

• IMPROVED CALL QUALITY: Clear audio ensures that both parties in a conversation can communicate effectively.

• REDUCED FATIGUE: Continuous exposure to noise can be tiring. Noise-cancelling features help reduce auditory fatigue.

When choosing the right headset, it’s important to not only look at noise cancellation but also comfort, connectivity, durability, and compatibility with your existing systems.

TOP NOISE-CANCELLING HEADPHONES AVAILABLE AT VIVO.TECH

Here are some of the best call center headsets with noise cancellation available on here on Vivo Technologies, each designed with features to optimize performance, comfort, and clarity.

POLY VOYAGER FOCUS 2

• FEATURES:

  • Digital Hybrid Active Noise Cancellation (ANC)

  • Boom mic with Acoustic Fence technology

  • Bluetooth and USB connectivity

  • Over-the-head stereo design with plush padding

• COMPARISON HIGHLIGHTS:
  The Focus 2 offers enterprise-grade ANC and a sophisticated mic setup, making it one of the best headsets for loud office environments. Its wireless flexibility makes it a strong choice for hybrid teams.

LOGITECH ZONE WIRELESS PLUS

• FEATURES:

  • Active noise cancellation with adjustable EQ

  • Flip-to-mute mic and on-ear call controls

  • Bluetooth + USB receiver

  • Certified for Zoom, Microsoft Teams, Google Meet

• COMPARISON HIGHLIGHTS:
  Logitech shines in user-friendly controls and broad compatibility. The on-ear design is lighter than the Focus 2, making it ideal for agents who prefer a low-profile headset that travels well.

YEALINK UH37 WIRED HEADSET

• FEATURES:

  • Dual-mic noise cancellation

  • 35mm speaker for crystal-clear audio

  • Wired USB and 3.5mm jack options

  • Lightweight build with memory foam ear cushions

• COMPARISON HIGHLIGHTS:
  A reliable, cost-effective option with surprisingly powerful noise suppression for a wired model. Unlike wireless headsets, the UH37 doesn’t require charging—ideal for 24/7 call centers.

POLY VOYAGER 50 UC

• FEATURES:

  • Dual-mic noise-canceling with Acoustic Fence technology

  • Bluetooth 5.0 connectivity with multi-device pairing

  • Lightweight in-ear design with secure-fit eartips

  • Portable with charging case included

• COMPARISON HIGHLIGHTS:
  The Voyager 50 UC is a versatile, compact solution that delivers strong voice clarity while minimizing background noise. It’s ideal for mobile agents or supervisors who switch between their desk and remote work throughout the day. With premium comfort and excellent connectivity, it bridges flexibility and reliability.

YEALINK BH76 BLUETOOTH HEADSET

• FEATURES:

  • Active Hybrid Noise Cancellation (ANC)

  • Dynamic EQ adjustment

  • Up to 35 hours talk time

  • Wireless charging support

• COMPARISON HIGHLIGHTS:
  The BH76 delivers impressive ANC with a luxury feel. For executives or agents working in client-facing roles, this headset offers premium design and all-day comfort.

HEAD-TO-HEAD COMPARISON: WHICH HEADSET SHOULD YOU CHOOSE?

HOW VIVO HELPS BUSINESSES CHOOSE THE RIGHT HEADSET

Choosing the right noise-cancelling headset for a call center isn’t a one-size-fits-all decision. That’s where Vivo comes in.

PERSONALIZED CONSULTATION

Vivo’s team of collaboration experts takes the time to understand your business environment, whether it’s an open-floor call center, a hybrid setup, or a fully remote team. We align our recommendations with:

• Workforce size and call volume

• Current software ecosystem (Zoom, Microsoft Teams, etc.)

• Noise level in your physical workspace

• Comfort preferences and accessibility needs

TAILORED RECOMMENDATIONS AND DEMOS

Not sure which headset suits your agents best? We offer demos and product guidance so you can test and compare before making a purchase. We aim to reduce decision fatigue and streamline procurement.

BULK ORDERS & DEPLOYMENT SUPPORT

Need headsets for an entire team? Vivo provides scalable solutions for bulk purchasing, inventory management, and shipping logistics to multiple office locations.

ONGOING SUPPORT & WARRANTY GUIDANCE

Post-purchase, our support doesn’t stop. We help you register warranties, troubleshoot technical issues, and even advise when it’s time to upgrade or expand your headset inventory.

CONCLUSION: INVEST IN THE RIGHT NOISE-CANCELLING HEADSET WITH VIVO

Equipping your call center with the right noise-cancelling headset can drastically improve agent productivity, customer satisfaction, and operational efficiency. Whether you're looking for the best wired headset for call centers, a premium Bluetooth headset for hybrid teams, or a scalable solution for enterprise environments, we have the tools and expertise to help you make the right choice.

We don't just sell headsets—we become your partner in building a better communication experience. From evaluating your current tech stack to deploying and supporting new solutions, our team works with you every step of the way. We understand that each organization has different needs, which is why our recommendations are always tailored—not templated.

Need help selecting the right fit? Contact our team of experts today for a personalized consultation and quote.