PolySKU: 2200-49750-001
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Our price$634.00 Regular price$666.99
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Simple and intuitive to use, Poly CCX Series helps users get down to work immediately. Personalize yours with the headset that suits your style-or use the traditional handset. It's your choice. Block out the office chaos and focus. Teams will be at their productive best in no time.


  • Users never miss a word or inflection thanks to Poly HD Voice with Poly Acoustic Clarity
  • Exclusive Poly Acoustic Fence eliminates distracting background noise
  • Full-duplex speakerphone with world-class echo cancellation keep conversations on track


  • Native Microsoft Teams for consistency across all devices and meeting rooms
  • Color touch screen puts contacts and meetings one tap away
  • Dedicated Microsoft Teams button (CCX 500 and CCX 600)
  • Robust provisioning and management tools take the headache out of telephony deployment and support

With handset: 26.3 cm x 21.7 cm x 6.0 cm WxHxD (10.4 in x 8.5 in x 2.4 in WxHxD)
Without handset: 19.0 cm x 21.7 cm x 6.0 cm WxHxD (7.5 in x 8.5 in x 2.4 in WxHxD)

User Interface Features:
Gesture-based, multitouch-capable touchscreen
7” color LCD (1024 x 600 pixel)
16:9 aspect ratio Screensaver
On-screen virtual keyboard
Voicemail support
Adjustable base height
One USB type-A port (2.0 compliant) for media and storage applications
One USB Type-C port (2.0 compliant) for media and storage applications
Integrated Bluetooth 4.2
Integrated Wi-Fi
Unicode UTF-8 character support
Adjustable font size selection (regular, medium, large)
Normal and dark mode
Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Audio Features:
HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
Acoustic Clarity technology providing full duplex conversations, acoustic echo cancellation, and background noise suppression
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
Individual volume settings with visual feedback for each audio path
Voice activity detection
Comfort noise generation
DTMF tone generation (RFC 2833 and in-band)
Low-delay audio packet transmission
Adaptive jitter buffers
Packet loss concealment
OPUS support

Camera Features:
1920 x 1080 video resolution
30 fps frame rate
4 mega pixel camera with privacy shutter
Automatic exposure and white balance
Autofocus, 8cm-infinity
4x electronic zoom (1.4x lossless)
Picture in Picture for near end camera
Full screen or window for far end camera

Video Standards and Protocols:
H.264 AVC, H.264 high profile encoding
H.264 SVC for Skype for Business encoding
RGB and YUV raw video

Headset and Handset Compatibility:
Dedicated RJ-9 headset port
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
Compatible with commercially-available TTY adapter equipment
USB headset support
Bluetooth headset support

Network and Provisioning:
SIP protocol support
IETF SIP (RFC 3261 and companion RFCs)
Two-port gigabit Ethernet switch 10/100/1000 Base-TX across LAN and PC ports
Wi-Fi network connectivity–2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)- 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
Manual or dynamic host configuration protocol (DHCP) network setup
Time and date synchronization using SNTP
FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
Provisioning and call server redundancy supported *
QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery - Network address translation support for static configuration and “keep-alive”
SIP signaling
RTCP and RTP support
Event logging
Hardware diagnostics
Status and statistics reporting
IPv4 and IPv6

Built-in auto sensing IEEE 802.3at Power over Ethernet (Class 4) 25 W (Max)
External universal AC/DC adapter (optional), 48 VDC @ 0.52A (25 W)

Handset with handset cord (handset model only)
Network (LAN) cable—CAT-5E
Desk stand
Setup sheet



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