NOTE: This blog discusses the differences between standards-based video conferencing systems (H.323 and SIP) and software-based systems like Teams Room PCs or Zoom Room PCs. Please note that this was written before the rise of video conferencing appliances. If you're looking for information on whether you should choose a Video Conferencing Room PC or a Video Conferencing Appliance, please check out our more recent article here.
Nowadays, video conferencing systems are a crucial part of businesses and other workspaces. These telecommunication technologies allow companies of all sizes to connect remotely with customers and partners from all over the world. With a video conferencing system, enterprises can remain competitive in a global economy while reducing travel costs and increasing overall productivity. In fact, from 2018 to 2023, the video conferencing market is forecasted to have a high growth as next-generation devices will be embraced as the preferred mode of effective communication.
SO, HOW TO CHOOSE THE RIGHT VIDEO CONFERENCING SYSTEM?
STANDARDS-BASED SYSTEMS
PROS
- You can connect with users that own a standard video conferencing system, facilitating the communication between different businesses without reinvesting in hardware (all-in-one system). For example, you can conduct a conference call with any company if they have a SIP gateway or by accessing through their firewall.
- These systems emphasize on security solutions by applying encryption. In this sense, your conference room will be more secure and reliable―especially for presentations with sensitive information.
- You will have a higher video and audio quality thanks to specialized hardware, such as HD cameras, HD displays, and microphones for a superior video conference.
- Acquire advanced hardware with dedicated bandwidth that stabilizes your video transmission.
- Ability to manage conference rooms and phones.
CONS
- They usually require continuous support and maintenance throughout their lifetime.
- As these systems are generally used in fixed meeting rooms, their lack of portability represents a challenge for businesses that tend to move between different locations.
- Video conferencing hardware needs to be updated or replaced to stay competitive according to IT trends. In this sense, you will have to upgrade approximately every 2 or 3 years of your VC system.
- As standards-based systems communicate through H.323 and SIP endpoints, they usually do not understand all Video-based Screen Sharing (VbSS) or Remote Desktop Protocol (RDP). This means that you cannot conduct a conference with someone using Google Hangouts as they are software-based codecs.
SOFTWARE-BASED SYSTEMS
PROS
- Depending on the platform, you can have access to a diversity of video conferencing functionalities out of the box ―in comparison with standards-based systems. For example, real-time messaging, create a directory, share files and images, apply annotation tools, collaborative browsing, schedule a meeting, call moderation, view a specific speaker, conference statistics, customized backgrounds, etc.
- Most of these systems have apps dedicated for mobile devices which is a great advantage for users that regularly connect on the road, at home or in any other field.
- Software-based systems are easy to set up as they require nothing more than a download and an automatic installment process.
CONS
- Generally, software-based systems are considered as proprietary (own interface), which means that they cannot connect with other software codecs platforms or even to some standards-based H.323 systems. Therefore, if you want to communicate with a business partner that uses BlueJeans with a Zoom Room, it would be impossible.
- Audio and video quality rely on a stable and reliable Internet connection. Also, these systems use a lot of bandwidth.
- The support is based solely on the manufacturer.