If you’ve ever struggled to find earbuds that sound great, feel comfortable, and actually help you get work done, you’re not alone. Enter the Poly Voyager Free 20 True Wireless Earbuds, a smart, well-balanced set of earbuds built for professionals who are constantly moving between meetings, calls, and music. Released in 2024, these earbuds combine the enterprise audio quality Poly is known for with the freedom and comfort of modern consumer earbuds.

Let’s dive into the features that make the Voyager Free 20.

BUILT FOR PROFESSIONALS, BUT GREAT FOR EVERYDAY USE

While many earbuds focus on deep bass or flashy designs, the Voyager Free 20 is laser-focused on delivering reliable, high-quality audio for work and everyday multitasking.

POWERFUL AI MICROPHONE ARRAY

Each earbud houses three microphones, giving you a total of six. These mics use beamforming AI technology to isolate your voice and block out surrounding noise, so your colleagues hear you clearly, whether you're in a coffee shop or walking down a city street.

ADAPTIVE NOISE CANCELLATION THAT ACTUALLY ADAPTS

The earbuds come equipped with adaptive ANC, which automatically adjusts noise suppression levels based on your environment. Whether you're in a quiet room or a noisy commute, you’ll get the right amount of silence when you need it most.

MULTIPOINT CONNECTIVITY FOR EASY SWITCHING

You can stay connected to two devices at once, like your laptop and smartphone. Seamlessly switch between a Zoom meeting and a quick call from your team without having to fumble with Bluetooth settings.

THE LATEST TECH FEATURES THAT MATTER

The Voyager Free 20 isn’t just catching up with the competition, it’s pushing forward with some seriously smart features.

QUALCOMM S3 GEN 2 SOUND PLATFORM

This new chip brings better audio processing, enhanced voice clarity, and power efficiency. It uses on-device AI to clean up audio in real time without draining battery.

SMART SENSORS AND AUTO CONTROLS

Built-in sensors pause your music when you remove an earbud and resume it when you put it back in. You can also set the earbuds to automatically answer calls just by inserting them, perfect for those moments when you're scrambling to join a call.

POLY LENS APP FOR PERSONALIZED CONTROL

With the Poly Lens mobile app, you can:

• Run a fit test to ensure the best seal

• Customize button functions

• Toggle ANC and transparency modes

• Update firmware for both earbuds and the case

• Use “find my earbuds” if they get misplaced

LIGHTWEIGHT, COMFORTABLE, AND BUILT TO LAST

When you wear earbuds for hours at a time, comfort isn’t optional, it’s essential.

PERFECT FIT FOR LONG DAYS

Each earbud weighs just around 5 grams and comes with four ear tip sizes (XS to L). Combined with the fit test in the app, most users will find a secure and comfortable fit that lasts all day.

SWEAT AND DUST RESISTANT

The IP56 rating means the Voyager Free 20 can handle dust, sweat, and a little rain, ideal for commutes, walks, or even light workouts.

SLIM CHARGING CASE

The case is compact and easy to carry, although some users have noted the glossy lid shows scratches and smudges. It’s a small trade-off for the portability it offers.

BATTERY LIFE THAT KEEPS UP WITH YOUR DAY

You need earbuds that won’t quit halfway through the afternoon. The Voyager Free 20 delivers:

• Up to 8 hours of use with ANC on

• Up to 12 hours with ANC off

• Up to 28 hours total with the charging case (ANC on)

• Fast charging: 10 minutes gives about 2 hours of playback

Whether you're back-to-back in meetings or catching up on podcasts during your commute, you won’t be reaching for a charger constantly.

SOUND PERFORMANCE: DESIGNED FOR CLARITY

The Voyager Free 20 excels at what matters most to business users, voice clarity. That doesn’t mean music sounds bad, but it’s worth knowing what these earbuds are tuned for.

EXCELLENT CALL AND SPEECH PERFORMANCE

Speech is crisp, full, and easy to understand. These are some of the best earbuds out there for phone calls, video conferences, and podcast listening.

MUSIC IS BALANCED, BUT NOT BASS-HEAVY

You’ll get a clean sound with decent mids and highs, but bass lovers may find it a bit lacking. The app offers three EQ presets (Flat, Bright, Bass), but there's no full custom EQ. 

FEATURE SNAPSHOT

WHO SHOULD BUY THE VOYAGER FREE 20?

These earbuds are a strong choice for:

• Remote and hybrid professionals who take frequent calls or attend virtual meetings

• Commuters and travelers who need good ANC, long battery life, and comfort

• Casual listeners who prioritize clarity over booming bass

They’re probably not for hardcore audiophiles or people seeking immersive music playback, but for professionals and multitaskers, they’re spot on.

VIVO MAKES DEPLOYING POLY SIMPLE

At Vivo, we go beyond selling devices, we help teams build complete communication ecosystems. Whether you're equipping a remote team with the Voyager Free 20, setting up Zoom-certified spaces, or rolling out unified hardware standards across offices, we’re your partner from start to finish.

Need help choosing the right audio solution for your team? Let’s talk. Vivo is here to help you #CollaborateBetter.