By combining beautifully simple design with robust hardware and Zoom or Microsoft Teams integration, Neat delivers everything needed for a frictionless meeting experience. This guide walks you through setting up a Neat Room using the Neat Bar Pro and Neat Pad, answers common questions including “Does the Neat Bar Pro require a Neat Pad?” and shows how Vivo, a trusted Neat partner, can support your setup every step of the way.

WHAT IS A NEAT ROOM?

A Neat Room is a modern video conferencing environment powered by Neat’s intuitive and all-in-one hardware solutions. Neat devices are purpose-built for platforms like Zoom Rooms and Microsoft Teams Rooms, giving you clear audio, intelligent video, and an elegant setup without clutter.

Whether you’re setting up a small huddle space or a large boardroom, a Neat Room typically consists of a combination of:

• Neat Bar or Neat Bar Pro (camera, speakers, and mic array)

• Neat Pad (touch controller)

• Optional Neat Board or Neat Frame for collaboration or personal workstations

UNDERSTANDING THE NEAT BAR PRO

The Neat Bar Pro is a powerful all-in-one video bar designed for medium to large rooms. It includes:

• Dual lenses for wide-angle and telephoto capture

• Triple screen support

• Advanced mic array and speakers

• AI-driven framing and people tracking

• Native support for Zoom Rooms and Microsoft Teams Rooms

It mounts easily above or below your display and connects to your network via Ethernet or Wi-Fi (though Ethernet is recommended for stability).

DOES THE NEAT BAR PRO REQUIRE A NEAT PAD?

Yes, the Neat Bar Pro requires at least one Neat Pad to complete the room setup.

The Neat Pad acts as both a room controller and a scheduling display, depending on configuration. It is essential for initial setup, in-meeting controls (like muting, starting/stopping video, and screen sharing), and accessing room settings.

QUICK TIP:

While technically the Neat Bar Pro runs the Zoom/Teams Room software, the Neat Pad is the interface that allows users to launch meetings, adjust volume, and manage room functionality. Without it, your Bar Pro has no user-facing control.

HOW TO SET UP A NEAT ROOM WITH NEAT BAR PRO AND NEAT PAD

STEP 1: UNBOX AND CONNECT THE NEAT BAR PRO

• Mount the Neat Bar Pro on your wall or display using the included hardware.

• Connect the power adapter, Ethernet cable, and HDMI cable(s) to your display(s).

• Plug in the power and wait for the device to boot up.

STEP 2: SET UP THE NEAT PAD

• Power on the Neat Pad using the included PoE injector or a PoE switch.

• The Neat Pad will search for available Neat devices on your network.

• Once it finds the Neat Bar Pro, pair the two by following the on-screen prompts.

STEP 3: CONFIGURE ZOOM OR TEAMS

• You’ll need admin credentials for your Zoom Room or Microsoft Teams Room license.

• Enter your activation code (Zoom) or sign into your Microsoft Teams Room account.

• Set default preferences like camera auto-framing, mic sensitivity, and display configurations.

NEAT ROOM TROUBLESHOOTING: RESET BUTTON LOCATIONS AND COMMON FIXES

Even with Neat’s straightforward design, issues can sometimes occur. Here’s how to get back on track:

WHERE IS THE RESET BUTTON ON THE NEAT BAR PRO?

• Neat Bar Pro: The reset button is typically located behind the speaker grille. You’ll need a paperclip or similar tool to press and hold the button for 10+ seconds to initiate a full factory reset.

WHERE IS THE RESET BUTTON ON THE NEAT PAD?

• Neat Pad: The reset pinhole is located on the bottom edge. Again, hold the button down for approximately 10 seconds until the screen displays the reset progress bar.

COMMON TROUBLESHOOTING STEPS:

• Neat Pad not pairing? Ensure both devices are on the same network subnet.

• Audio not working? Double-check volume settings on the Neat Pad and make sure HDMI audio is routed to the display.

• Video freezes? Reboot both the Neat Bar Pro and Pad. If it persists, check for firmware updates.

• Pad stuck on pairing screen? Perform a reset on the Neat Pad and try again.

HOW TO UPDATE FIRMWARE ON NEAT DEVICES

Regular updates ensure your Neat Room performs at its best.

• Open the Neat Pad, go to Settings > Device Info, and tap Check for Updates.

• If an update is available, follow the on-screen instructions. The device will reboot automatically.

Note: You may need admin access to perform firmware upgrades depending on your organization’s settings.

ENHANCING YOUR NEAT ROOM EXPERIENCE

Here are a few pro tips to take your Neat Room to the next level:

• Dual Neat Pads: Use one Neat Pad as a room controller and another outside the room as a scheduling display.

• Cable management: Neat’s minimalist design works best with clean, concealed cabling.

• AI camera features: Turn on auto-framing and people count to maximize engagement during hybrid meetings.

• Use Neat Pulse: For remote device management and monitoring across multiple locations.

VIVO IS YOUR TRUSTED NEAT PARTNER

Setting up and managing a Neat Room doesn’t have to be daunting. As a certified Neat partner, Vivo specializes in helping organizations design, deploy, and support Neat-powered conference rooms.

Whether you're upgrading from an outdated AV system or rolling out a new office build, Vivo’s experts handle everything from hardware procurement and licensing to installation and training. Plus, if your team runs into a challenge—like firmware issues or device resets—Vivo is just a call away.

WHY PARTNER WITH VIVO?

• Certified Neat expertise

• Zoom and Microsoft Teams integration

• Design, install, and support services

• Lifecycle management and upgrades

• Nationwide deployment capabilities

From huddle rooms to large executive boardrooms, Vivo ensures your Neat Room works flawlessly so your team can focus on what really matters: collaborating better.

CONCLUSION: BUILD A NEAT ROOM THAT WORKS SMARTER

The Neat Bar Pro and Neat Pad offer an exceptional all-in-one solution for modern meeting spaces. With intelligent hardware, streamlined software integration, and the right setup strategy, you can build a Neat Room that looks professional and functions effortlessly.

If you need help designing, installing, or troubleshooting your setup, Vivo is here to support your journey every step of the way.