The healthcare industry has fully embraced video conferencing as part of everyday operations. Doctors, specialists, and care teams now depend on virtual platforms to connect with patients, colleagues, and partners. But with stricter regulations and increased cybersecurity risks, one question continues to surface: are Zoom, Microsoft Teams, or Google Meet HIPAA compliant in 2025?

The answer isn’t as straightforward as you might think. Let’s explore what HIPAA compliance really means in this context, how each of the major platforms stacks up, and what steps organizations must take to keep patient information secure.

WHAT HIPAA COMPLIANCE REALLY MEANS

HIPAA, the Health Insurance Portability and Accountability Act, requires any service handling protected health information (PHI) to follow strict security standards. But here’s an important truth: no video conferencing platform is automatically HIPAA compliant right out of the box.

To meet the standard, three things must happen:

1. The provider signs a Business Associate Agreement (BAA) with the platform vendor.

2. The platform is configured correctly with the right security features.

3. The organization using the platform enforces policies and training to ensure staff use it securely.

With that foundation in mind, let’s see how Zoom, Microsoft Teams, and Google Meet measure up in 2025.

ZOOM: COMPLIANT WITH THE RIGHT PLAN AND SETTINGS

Zoom has become a go-to platform for many healthcare organizations because of its ease of use. But to be HIPAA compliant, healthcare providers must subscribe to a business or healthcare plan and sign a BAA with Zoom.

Zoom also requires careful configuration. Features such as waiting rooms, passwords, meeting encryption, and controlled access must be enabled. In 2025, Zoom continues to offer advanced security options like end-to-end encryption and customizable access controls, which can support HIPAA compliance when used correctly.

In short: Zoom is capable of being HIPAA compliant, but it depends entirely on having the right license and making sure administrators and staff follow best practices.

MICROSOFT TEAMS: ENTERPRISE-GRADE SECURITY

Microsoft Teams is often the first choice for larger organizations that already use Microsoft 365. In terms of HIPAA, Teams provides the tools necessary to meet compliance, but, just like Zoom, it requires proper setup.

Organizations must sign a BAA with Microsoft, and then enable features such as encryption, multifactor authentication, access control, and audit logs. Teams also integrates compliance reporting and monitoring into its broader Microsoft ecosystem, which can be an advantage for IT teams already managing enterprise-wide security policies.

The key here is training. Even if the technology is in place, healthcare providers must ensure staff know how to use Teams securely. Misconfigurations or poor user habits are often the weakest links.

GOOGLE MEET: COMPLIANT WITH GOOGLE WORKSPACE ENTERPRISE

Google Meet is widely used in education and business, but it has also gained ground in healthcare. Like Zoom and Teams, Meet can support HIPAA compliance when paired with a Google Workspace Business or Enterprise plan and a signed BAA.

Encryption is built into Google Meet, and administrators can restrict access, manage recordings, and audit activity logs. However, without the BAA and these features turned on, Meet cannot be considered compliant.

For healthcare organizations already relying on Google Workspace, Meet is often a natural fit, but only if compliance is fully accounted for.

SHARED TAKEAWAYS ACROSS ALL THREE PLATFORMS

All three major platforms, Zoom, Microsoft Teams, and Google Meet, can be HIPAA compliant. But compliance isn’t automatic, and it doesn’t come solely from the technology. It requires:

• A signed BAA with the platform vendor.

• Proper configuration of security settings.

• Ongoing staff training on secure usage.

• Regular audits and risk assessments to keep up with evolving threats.

What’s changed in 2025 is the level of enforcement. Regulators are emphasizing stronger encryption, multifactor authentication, and proactive security assessments in response to growing threats like ransomware. That means healthcare organizations must be more vigilant than ever when choosing and deploying collaboration platforms.

HOW THIS RELATES TO AV AND UNIFIED COMMUNICATIONS

For AV integrators like Vivo, this isn’t just about software settings, it’s about designing complete collaboration environments that meet compliance requirements.

That might mean integrating a Zoom Room with secure AV hardware, configuring Microsoft Teams Rooms with enterprise-grade microphones and displays, or ensuring Google Meet setups in clinics are properly managed.

Compliance also impacts the choice of hardware, from cameras and microphones to control systems, because these devices must align with secure networks and meet organizational IT standards. It’s no longer enough to just “plug and play.” Every part of the solution needs to be considered in the context of HIPAA compliance.

SO, WHICH PLATFORM SHOULD YOU CHOOSE?

Here’s the reality:

• Zoom works well for flexibility and familiarity but requires the right license and strict security configurations.

• Microsoft Teams is excellent for organizations already in the Microsoft ecosystem, offering enterprise-level security and compliance tools.

• Google Meet can be the right fit for organizations using Google Workspace, but administrators must be diligent with setup and monitoring.

Ultimately, the “best” platform isn’t about features alone, it’s about how well your organization can configure, manage, and train staff to use it securely.

COMPLIANCE IS A TEAM EFFORT

Zoom, Microsoft Teams, and Google Meet all have the potential to be HIPAA compliant in 2025. The determining factor isn’t just the software, it’s how your organization implements and manages it. With regulations tightening and cybersecurity threats rising, healthcare providers can’t afford to treat compliance as an afterthought.

It takes the right platform, the right setup, and the right people to make compliance a reality.

PARTNER WITH VIVO TECHNOLOGIES

At Vivo Technologies, we understand that compliance, security, and collaboration must go hand in hand. Our team helps healthcare providers and enterprises design and deploy AV and unified communications systems that not only function beautifully but also align with HIPAA and other regulatory requirements.

From licensing and setup to room design and long-term support, Vivo is your partner in creating secure, modern, and compliant collaboration environments.

Contact Vivo today to learn how we can help you build a HIPAA-compliant meeting experience that empowers your teams and protects your patients.

REFERENCES

HIPAA Journal. “Is Zoom HIPAA Compliant? 2025 Update.” HIPAA Journal, April 2025. Is Zoom HIPAA Compliant? Updated for 2025

HIPAA Journal. “Is Microsoft Teams HIPAA Compliant? 2025 Update.” HIPAA Journal, April 2025. Is Microsoft Teams HIPAA Compliant? 2025 Update

HIPAA Journal. “Is Google Meet HIPAA Compliant? 2025 Update.” HIPAA Journal, April 2025. Is Google Meet HIPAA Compliant? 2025 Update

Reuters. “New Legal Developments Herald Big Changes for HIPAA Compliance in 2025.” Reuters, April 2025. New legal developments herald big changes for HIPAA compliance in 2025 | Reuters/